COVID-19 Opening Details

COVID-19 Opening Details
 07 March 2021

Following the Government announcement that non essential shops will be allowed to reopen as part of the easing of the lockdown rules, we have taken the decision to reopen on 12th April 2021.

Opening Hours of Business

Monday to Saturday

9.00am - 4.00 pm

We have put in place measures to protect staff and customers from the risk to their Health & Safety from COVID-19, recognising we can't completely eliminate the risk of COVID-19

If you have the main symptoms of COVID-19, to protect others, please don't enter the shop and stay home (self-isolate), these symptoms include:

  • High Temperature
  • A new, continuous cough (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste, different to normal.


In order to help maintain proper social distancing we will only allow 3 customers in the shop at one time. If you could help us, by shopping alone, or with the smallest group that is reasonably possible. This may result in the need to queue outside the shop and we would ask you to maintain the recommended 2 metres apart.

We are still able to measure and fit Children's shoes, we are using a fitting screen


Following government guidelines, to protect our customers and employees, effective FRIDAY 24th JULY 2020 all customers must wear a face covering that covers their mouth and nose at all  times while inside Chance of Totton. This requirement does not apply to children under the age of 11 or to individuals who are unable to wear a face covering due to a medical condition. Customers without face coverings will not be allowed to enter the shop. 

The use of a face covering should not be seen as a substitute for social distancing. Please continue to observe rules regarding appropriate distancing while on Chance of Totton premises. Thank you for your understanding and cooperation.


We would prefer customers to pay by card where possible.

Please remember to bring your socks to try shoes on.

We would like to thank you for your support in these difficult and uncertain times.